Ledger.com/Start® | Ledger Support™

Securing your cryptocurrency begins with choosing the right storage method. Hardware wallets are widely considered one of the safest options available, and Ledger.com/start is the official starting point for setting up your Ledger device securely.

If you’ve purchased a Ledger Nano S Plus or Ledger Nano X, visiting Ledger.com/start ensures you follow the correct steps, download authentic software, and protect your digital assets from potential threats.

This comprehensive guide walks you through everything you need to know about getting started safely.


What Is Ledger.com/Start?

Ledger.com/start is the official onboarding page created by Ledger to help users initialize their hardware wallets properly. It provides:

  • Secure download access to Ledger Live
  • Step-by-step device setup instructions
  • Firmware installation guidance
  • Security best practices
  • Recovery phrase setup instructions

Using the official start page reduces the risk of phishing attacks and counterfeit wallet software.


Why Hardware Wallets Matter

Unlike exchange wallets or browser-based wallets, Ledger hardware wallets store your private keys offline inside a secure chip. This means:

  • Your keys never leave the device
  • Transactions require physical confirmation
  • Malware cannot extract your private keys
  • You maintain full control of your crypto

Even if your computer is compromised, your crypto remains protected inside the hardware wallet.


Supported Devices

At Ledger.com/start, you can set up:

  • Ledger Nano S Plus
  • Ledger Nano X

Both devices offer strong security, but Nano X includes Bluetooth functionality for mobile use.


Step-by-Step Setup Process

Step 1: Inspect Your Device

Before starting:

  • Ensure the packaging is sealed
  • Confirm no recovery phrase is included in the box
  • Verify the device has not been pre-configured

Ledger devices generate recovery phrases during setup — never trust a device that includes one already written down.


Step 2: Visit Ledger.com/Start

Manually type Ledger.com/start into your browser. Avoid clicking unknown links in emails or ads.

Select your device model to begin.


Step 3: Download Ledger Live

Ledger Live is the official companion application for managing your hardware wallet.

Available for:

  • Windows
  • macOS
  • Linux
  • iOS
  • Android

For initial setup, the desktop version is recommended.

Ledger Live allows you to:

  • View portfolio balances
  • Send and receive crypto
  • Install coin apps
  • Update firmware
  • Manage multiple accounts

Step 4: Initialize Your Device

After installing Ledger Live:

  1. Connect your Ledger device via USB (or Bluetooth for Nano X).
  2. Choose “Set up as new device” or “Restore from recovery phrase.”
  3. Create a secure PIN code on the device.

Your PIN protects access to your wallet if someone gains physical possession of it.


Step 5: Write Down Your Recovery Phrase

During setup, the device generates a 24-word recovery phrase.

This is the most important step.

Key rules:

  • Write the words down in order
  • Store them offline
  • Never take a screenshot
  • Never share the phrase

Your recovery phrase is the only way to restore your wallet if your device is lost or reset.


Understanding Ledger Security Architecture

Ledger devices use advanced security features:

Secure Element Chip

A tamper-resistant hardware chip designed to protect sensitive data.

Offline Key Storage

Private keys never leave the device.

Transaction Verification

All transactions must be approved on the device screen.

Firmware Authentication

Ensures only genuine Ledger firmware runs on the device.

This multi-layered approach protects against hacking, phishing, and malware attacks.


Common Setup Issues

Device Not Recognized

  • Try a different USB cable
  • Restart Ledger Live
  • Update your operating system

Incorrect PIN Attempts

  • After three failed attempts, the device resets
  • Restore using your 24-word recovery phrase

Firmware Installation Error

  • Reconnect device
  • Retry installation
  • Ensure stable internet connection

Best Security Practices After Setup

To maintain maximum security:

  • Store your recovery phrase in a fireproof and waterproof location
  • Never enter your recovery phrase on any website
  • Always verify receiving addresses on your device screen
  • Keep Ledger Live updated
  • Avoid using public computers

Ledger will never ask for your recovery phrase via email, phone, or social media.


Why Starting at Ledger.com/Start Is Critical

Fake websites often imitate Ledger branding to steal recovery phrases. Using Ledger.com/start ensures:

  • Authentic software downloads
  • Safe firmware installation
  • Secure wallet creation
  • Protection from phishing attempts

Always double-check the URL before beginning setup.


Frequently Asked Questions (FAQ)

1. Is Ledger.com/start free to use?
Yes, the setup portal and Ledger Live software are completely free.

2. Can I use Ledger without Ledger Live?
Ledger Live is required for initial setup and account management.

3. What happens if I lose my Ledger device?
You can restore your wallet on a new Ledger device using your 24-word recovery phrase.

4. Does Ledger store my private keys online?
No. Private keys remain offline inside the hardware wallet.

5. Can I manage multiple cryptocurrencies?
Yes. Ledger supports thousands of coins and tokens.


Ledger.com/Start for Long-Term Crypto Security

Hardware wallets are especially valuable for long-term crypto holders. While exchanges offer convenience, they also carry custodial risks. By setting up your wallet through Ledger.com/start, you gain full control and ownership of your digital assets.

The combination of offline key storage, physical confirmation, and recovery backup makes Ledger one of the most secure crypto storage solutions available today.


Conclusion

Ledger.com/start is the official and safest way to set up your Ledger hardware wallet. By following the guided steps—downloading Ledger Live, setting a secure PIN, and safely storing your 24-word recovery phrase—you create a strong defense against online threats.

Cryptocurrency security begins with proper setup. Take your time, follow each instruction carefully, and protect your recovery phrase above all else.

Your journey toward secure crypto ownership starts at Ledger.com/start.